Privacy Policy

Your personal information is collected, used, held and handled by us in accordance with this privacy policy and applicable privacy law.

Personal information

When you interact with us, including visiting our website, seeking advice or services, or requesting our newsletters or other publications, we collect certain personal information about you.

Personal information is information about an identifiable individual and includes the individual’s name, address, email address and phone number.

If requested personal information is not provided this may prevent us from being able to provide you with our services.

When you visit our website, we may use cookies for marketing and research and collect information about user visits to our site and general site-related information such as internet protocol addresses, browser types and other technical information. We use this information to gain insight into how our site may be being used. This information does not include personal identifiable information.

Storage

We may store collected personal information in any format at our offices or elsewhere, including online storage facilities located within or outside of New Zealand, which may be operated by third party service providers.  

Use of personal information  

We use your personal information for a range of purposes, which are set out below, and we may disclose your personal information to our third-party service providers in connection with these purposes. However, except where we are required to do so by law, we will not use or disclose your personal information for other purposes without obtaining your consent.

We only use your personal information for the following purposes:

  • Complying with our legal obligations

  • Undertaking administrative tasks and internal business purposes such as billing and debt recovery

  • Checking for conflicts of interest

  • Sending publications and marketing material (which you can elect to opt out of).

Additionally, if you are our client, we will use your personal information to provide you with our services.

Contacting us

If you have any queries, or a complaint in relation to this privacy policy or our handling of personal information you would like to discuss, please contact our privacy officer using the contact form on our website.

Please also contact us if you would like access to your personal information we hold about you or if you believe any information is inaccurate or requires updating.

If you would like to be removed from our mailing list, please contact us through the contact form on our website.